As I normally do with Restaurant: Impossible episodes, I searched around the Internet to read stories, comments and reviews about Blue Orleans to get an idea of how the restaurant is doing since Robert Irvine visited, and here is what I found (note - all reviews are post Restaurant: Impossible):
Positive Reviews:
- "Such a cute and tasty gem in Southside Chattanooga and just the ticket if you are craving Cajun. We had professionally excellent service in a wonderful atmosphere with amazing food. They even made a few exceptions to the kids menu options for our picky eater and she devoured the entire portion. Everything from cocktails, appetizers, entrees and desserts were all perfect. We would definitely try again."
- "We decided to give this a try since it has recently been remodeled...and I'm SO glad we did! We wanted somewhere different and were ready to try it again. The last experience wasn't great, but this one? Outstanding. Our server, Samantha, was super sweet and knowledgeable about the food. We started with the gator tail, which was perfectly fried and the sauce that went with it was to die for. I got the Nawlins Pastalaya and my husband got the Crawfish Etoufee, both of which were so so so so so good! The etoufee is spicy, but not so spicy that you can't eat it. The pastalaya was really well done! Overall, we were extremely satisfied and will be back."
- "The food was delicious and service very polite. Despite being short handed on this night, the owner went above and beyond to make sure we were taken care of. This was my first time at the restaurant but I will certainly be coming back."
- "Our family had an opportunity to try out Blue Orleans in the last week of December 2019. We found the atmosphere to be welcoming and the food delicious. This is a family own restaurant and found the owner and her daughter very helpful in making our selections of both food and beverage. My sister-in-law raved about her shrimp and grits. It included a great tasting sauce that surrounded the entre. My wife and brother-in-law loved the shrimp crawfish andoulli sausage creole pasta dish. I had the brisket fettuccini noodles that had a sauce that was very unusual, like a creole asian taste that was hot and cool at the same time. It was to die for. The drinks were some original concoctions that were very good. We highly recommend this restaurant for an enjoyable Diner and evening out downtown."
- "Great gumbo filled with lots of goodies and great flavor. Seafood pasta was excellent and the crawfish etouffee was good but a little too hot for my tastebuds. The bread pudding was a disappointment; Simply cinnamon coffee cake with whipped cream on top."
- "Let me begin by saying that my family has been to NOLA many times. With that being said, the gumbo and jambayla are on par with what we have had in New Orleans! However, that is not the only reason I am leaving 5 stars. The staff was extraordinarily friendly and made our visit a pleasure! We will definitely be making another visit to Blue Orleans!"
- "Staff took amazing care of us! Food was absolutely perfect and priced right! Spicy but not overwhelmingly hot. Place was so clean with very comfortable chairs and solid tables. Plenty of free parking in the lot beside the building. You would love it."
Negative Reviews:
- "Horrible service. The bathroom is disgusting and in an area that is not safe."
- "Slow slow slow! Never had to wait this long for food! Ever! Been here a hour and fifteen minutes and still no food! Pathetic managing! This food better be the best I've ever had!"
- "Pretty good food, but lacks good service and is over priced"
Other News and Links:
- The Restaurant Impossible makeover happened in December 2019.
- Here is the Blue Orleans website and Facebook page.
- Right after the makeover, the restaurant posted on Facebook, "The redesign of Blue Orleans Seafood Restaurant has happened! Celebrity Chef and star of Food Network's show Restaurant Impossible Robert Irvine and his amazing team transformed our restaurant in 2 days! Come and experience a new, creative twist on New Orleans dishes... Chef Irvine and his dream team of executive chefs created fabulous dishes to go with the look of an urban-chic restaurant for the Southside of downtown Chattanooga. Hiring awesome people - stop by to fill out an application."
- Here is a Reddit thread of locals talking about Restaurant Impossible coming to Blue Orleans. People said the restaurant always looked empty and their hours are random with the restaurant closing at random times and on random days.
- Here are the Blue Orleans reviews from Yelp, Tripadvisor and Google.
- Cherita and Mike respond to almost all of the reviews left on Google.
- Here is Cherita's LinkedIn page. (Link)
- Blue Orleans does offer deals on Groupon, but they are currently sold out. (Link)
Conclusion:
The reviews for Blue Orleans since the Restaurant Impossible makeover have been very positive with people liking the food, atmosphere and staff. The few negative reviews all had comments about slow service. Cherita and Mike take time to respond to a lot of the reviews left online, but their Facebook page is not too active.
UPDATE 2/2021 - Blue Orleans received help from The Barstool Fund which was set up to help businesses who have been impacted by the pandemic. See the video of Cherita finding out below:
All time reaction from Blue Orleans Seafood in Chattanooga TN. THIS IS WHY YOU DONATE. #BarstoolFund pic.twitter.com/3MElGylw1E
— Dave Portnoy (@stoolpresidente) February 3, 2021
*Visit Our Restaurant Impossible Update Page to see all Restaurant: Impossible updates, and which restaurants are open, closed, or have been sold. Also Like Us on Facebook and Follow Us on Twitter
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